HERNO

About returns and exchanges

Please note that we cannot accept returns or exchanges for reasons other than defective products.

genuine guarantee

Our store is a member company of the Japan Distribution Association (AACD). You can purchase genuine products with confidence.

Same-day delivery on Saturdays, Sundays, and holidays

If you order by 12:00, we will arrange delivery on the same day, including Saturdays, Sundays, and holidays. (Excluding some products)

Items not yet available in Japan

We also purchase from overseas, and we have many rare items that are not yet available in Japan.